Client

Backend

Deploy and Host Unthread WhatsApp Bot with Railway

Connection string for connecting to redis externally

Connection string for connecting to redis using the private network

Public URL to connect to Postgres database, used by the Data panel.

Location where the database will be initialized

Default database created when image is started.

Environment mode for Railway deployments; keep as production

Auto-configured PostgreSQL connection URL

Redis for platform caching; optional but recommended

Get from the Twilio Console account SID; required

Get from the Twilio Console auth token; required

Your Twilio WhatsApp-enabled sender in whatsapp:+123456789 format; required

Get from the Unthread dashboard API settings; required

Target Slack channel ID in Unthread where tickets should be created; required

Optional secret from Unthread webhook settings for request verification

Redis URL for webhook queue processing; required for agent replies