We’re excited to bring you a new shipment of features this week straight from the Railway feature factory.

We now make it clear what default variables Railway provides at the service level

Railway Provided Variables provide a set of system environment variables to all builds and deployments — think of them as a default set of variables that you can reference or bring into any Railway project, thus saving yourself a bunch of valuable time and energy.

To get started, all you need to do is pop open a service and tab over to 

. From there you should now see a dropdown of these variables available to reference. Nice! 

For more information on the variables that Railway provides out of the box, be sure to 

The new support experience revolves around the Railway Help Station

, we introduced Private Threads for Pro users to the Railway 

 option in the dashboard to Help Station as well. 

That means that the next time you hit the 

 button, we’ll be directing you to the all-new 

Why is this a big deal? In short, because it will help us deliver you the very best support experience possible. 

You’ll rarely need to leave the Railway application to get the help you need in the time you need it

You’ll be able to access support experiences that get better and better with time

You’ll get a history of your support requests

You’ll also get access to the broader Railway community

You’ll get faster replies from Railway experts

We hope you like it and can’t wait to bring you more improvements.

If you ask us, one of the longstanding issues in our industry is the reluctance of cloud providers to accommodate reasonable requests for refunds and reimbursements when something goes wrong.

If you’ve run into irreconcilable issues with Railway as a platform, shouldn’t you be entitled to get your money back? 

To that end, we want to let you know that we’ve shipped an improvement to the automated refunds system on Railway. 

In other words, if something goes terribly wrong and you’ve decided to request your money back, we’ve made that process substantially easier.

Thanks for your business, we’ll always do our best to earn your continued loyalty and treat you the way we’d like to be treated.

We introduced a new way to leave feedback or comments on Railway docs. Look for the new prompt at the bottom of your favorite docs page!

Did you notice how cool Templates look when you share them on Twitter now? Check out posts reference templates from 

Legacy plugins will soon start to disappear from your projects. As mentioned before, February 23rd is the last official date you have to migrate from the dashboard. Over the next week we will be removing these plugins. We will keep an archive of all non-locked plugins that can be requested and used to restore from manually. 

https://res.cloudinary.com/railway/image/upload/v1708744577/2024-0223_bc8tci.png

Railway Provided Variables, Support Migration, Improvements to Refunds

Changelog #0174